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FAQ

Q1. How can I get your latest catalogue for our reference?

You can contact us by email or call us directly, we will send you our latest catalogue according to your information.

Q2. What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q3. How do you guarantee the quality?

We have established a strict quality control rules based on ISO quality management system, and we have thorough quality analysis since production line to warehouse. Before loading, we authorize prestigious third party to make inspection and original report directly to customer.

Q4. What are your terms of payment?

1.100% T/T in advance;

2. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance;

3. L/C at sight is also acceptable.

Q5. What are your terms of packing?

Generally, we pack our goods in neutral bottles, drums, and bags. If you have legally registered patent, we can pack the goods in your branded packages after getting your authorization letters.

Q6. What are your terms of delivery?

Samples could be sent by DHL, UPS, TNT, EMS, FedEx, and so on. For mass orders, we accept EXW, FOB or CFR… You can choose the one which is the most convenient or cost effective for you.

Q7. How about your delivery time?

Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order, subject to final confirmation.

Q8. Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

Q9. Where are you located? What’s your shipping port? 

We are in Huaian, Jiangsu Province, South-East of China, very near to Shanghai. Usually shipments are made from Shanghai, Lianyungang or Qingdao.

Q1. How can I get your latest catalogue for our reference?

You can contact us by email or call us directly, we will send you our latest catalogue according to your information.

Q2. What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q3. How do you guarantee the quality?

We have established a strict quality control rules based on ISO quality management system, and we have thorough quality analysis since production line to warehouse. Before loading, we authorize prestigious third party to make inspection and original report directly to customer.

Q4. What are your terms of payment?

1.100% T/T in advance;

2. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance;

3. L/C at sight is also acceptable.

Q5. What are your terms of packing?

Generally, we pack our goods in neutral bottles, drums, and bags. If you have legally registered patent, we can pack the goods in your branded packages after getting your authorization letters.

Q6. What are your terms of delivery?

Samples could be sent by DHL, UPS, TNT, EMS, FedEx, and so on. For mass orders, we accept EXW, FOB or CFR… You can choose the one which is the most convenient or cost effective for you.

Q7. How about your delivery time?

Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order, subject to final confirmation.

Q8. Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

Q9. Where are you located? What’s your shipping port? 

We are in Huaian, Jiangsu Province, South-East of China, very near to Shanghai. Usually shipments are made from Shanghai, Lianyungang or Qingdao.